Changes and Cancellations

CHANGES

Registration

All changes to registrations must be directed to secretariat@iffo.net as soon as possible.  Requests for any amendments to registrations will not be accepted by telephone.

Accommodation - Pudong Shangri-La, East Shanghai

All changes to accommodation bookings must be directed to groupreservations.slpu@shangri-la.com; ellen.ma@shangri-la.com as soon as possible.  Please ensure to include your name and hotel reservation number (which can be found in your accommodation confirmation) in any communication with the hotel.  The hotel will not be able to consider your request without this reference number.

A reduction in the number of nights booked can be made with no penalty until Friday 4 October.  For any reduction after 4 October, you will be charged for 100% of the total nights cancelled (room rate, service charge and tax); unless the hotel is able to resell the room for the cancelled nights.   

 

CANCELLATIONS

Registration

All registration cancellations must be directed to secretariat@iffo.net as soon as possible. 

If you cancel your registration on or before Friday 18 October, your registration fee will be refunded after the event.  If you cancel after 18 October, your registration fee will not be refunded.

Accommodation - Pudong Shangri-La, East Shanghai

All accommodation cancellations must be directed to secretariat@iffo.net as soon as possible. 

If you cancel your accommodation (in part or in full) after Friday 4 October, on behalf of the hotel IFFO will make a charge to your credit card for 100% of the total nights cancelled (room rate, service charge and taxes), unless the hotel is able to resell the room for the period cancelled.

In case of no-shows on the due day of arrival, on behalf of the hotel IFFO will make a charge to your credit card for 100% of the total nights booked (room rate, service charge and taxes).  

THESE CHARGES WILL BE FOR THE EQUIVALENT VALUE IN US DOLLARS ($).

 
 

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